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Refund Policy
Annexure 1 to Rules and Regulations

 

1. Pre Condition for tuition for any module

The offer of tuition in any module may be withdrawn and tuition cancelled if a minimum enrolment number is not reached by the closing date for application.

However, the enrolment form provides for choosing a second choice and where a course is cancelled, students are directed to their second choice and tuition fees are automatically reallocated to the second module.

2. Refund upon cancellation of course

Tuition fees paid on enrolment and not reallocated are fully refundable.

Such Refunds shall be effected within the ten days following the cancellation of the course.

3. Liability for Fees

Once enrolled a student remains liable for the total fees payable. Dropping out of a course does not exonerate student from payment.

4. Request for Refund of course Fees

Requests may be considered in the following exceptional circumstances

(a) Inability to continue studies

A student wishing to stop tuition should notify management in writing giving the reasons thereof and management will exercise its discretion to determine liability for unpaid fees or entitlement to a part refund of fees already settled.

(b) Provisional Registration

A student enrols provisionally while awaiting exam results of a previous sitting in order to avoid wasting time and may decide to stop tuition on release of results,

An application for refund under provisional registration shall be subject to:

(i) The request is made within seven days of the release of results;
(ii) The request is made in writing;
(iii) A copy of the result slip is attached to the application;
(iv) The result slip pertains to the immediately preceding exam;

A minimum retention of Rs 1000 as processing fee shall apply

5. Mode of Refunds

A refund shall be effected by a crossed cheque in favour of the originator of the payment.

6. Sign off for Refunds

Any party receiving a refund shall provide to the Training Centre a statement of discharge.

7. Dispute Resolution
A dispute about refund shall be submitted to an arbitrator mutually acceptable to all parties.

Updated October 2024